Monitoring and Evaluation Framework for the Belfast Business Promise Charter

Belfast City Council

We worked with the Council on the Belfast Business Promise, which is a business commitment to support the city’s inclusive growth mission by signing up to a number of Promise Pledges. We helped Belfast move this from an idea through the design stage to implementation. Our work involved producing a detailed scoping report setting out a review of best practice (including in-depth case studies) and an outline charter, based on a desk-based review and one-to-one interviews with officers. We supported the engagement process and used this to inform the content of the Belfast Business Promise, including the ambition, rationale pledges, commitments and implementation model.

We then developed a Monitoring and Evaluation Framework to define how the performance and impact of the Belfast Business Promise would be tracked. This included developing a detailed logic model setting out the process by which take-up of the Promise would change business behaviours and support inclusive employment; and the Key Performance Indicators to track take-up and impact. We advised the Council on how to embed monitoring and evaluation processes in delivery to ensure a timely flow of management information and provide evidence of impact to share with stakeholders, funders and the wider business community.